The short answers. Anything else, email support@shopcoffee.com and we'll help.
Exactly that — we don't roast in advance and store it. When you order, your beans are roasted fresh at the roastery, then sealed and shipped. You get coffee days from the roaster instead of months off a shelf.
Both. Choose your grind at checkout — whole bean, drip, espresso, or French press. Whole bean keeps its flavor longest, so grind just before brewing if you can.
Coffee is best within a few weeks of roasting. Keep your bag sealed, cool, and away from light — and avoid the freezer-and-thaw cycle. That's why we ship in small, fresh batches rather than bulk.
It's one featured single-origin coffee at a time, roasted lighter to show off its character. When a lot sells out, the next origin takes its place — so it's worth grabbing while it's available.
Because every order is roasted fresh, orders typically roast and ship within a couple of business days, then travel via standard carriers. You'll get tracking as soon as it's on its way. (Exact times are confirmed at launch.)
We're launching with shipping across the contiguous United States. More regions to follow — join the waitlist to hear when.
Your coffee is blind-shipped under the ShopCoffee label — clean, branded, and ready to gift.
Pick your roast and a cadence — every 2, 4, or 6 weeks. We roast and ship a fresh bag each cycle, and you save versus one-time bags. Skip, pause, or cancel anytime from your account.
Because coffee is roasted fresh and perishable, we can't restock returns — but we stand behind every bag. If your order arrives damaged, wrong, or you're not happy with it, email us and we'll make it right with a replacement or refund.
Yes — alongside running the store, this premium exact-match domain is available for acquisition. Serious inquiries welcome: make an offer.